ONLINE SHOPPING POLICY
I created Desirable Madam by Bridget with one goal in mind: giving my customers a fair, rewarding and enjoyable shopping experience, while feeling desirable and sexy. The policies are detailed, please contact me to learn more!
OUR SHIPPING POLICY
Shipping and Delivery Time:
After you have placed an order, we will check your order and send you an invoice within 24 hours. We take priority in checking your order and preparing stock items for you. We will then send you an invoice, including the accurate postage. Once you have paid, we will send it to you within 1 working day. It generally takes 2 working days to get your parcel to you.
Generally, it takes 7-12 working days to get an item delivered all over the world by DHL/FedEX/UPS, depending on where you live. Occastionally, a shortage of goods could lead to a delay in delivery. If this happens, we will send you an email notification and no processes will be done until you respond. We can offer an exchange or cancel service for you according to your will.
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The shipping cost can vary depending on a few factors: weight, delivery method, and destination. It will be difficult to declare the exact shipping fee before you place an order (the weight of one-piece bikini is about 0.05kg, but the leather is about 0.3kg/pc). You can choose the shipping company you like; we will also check all the express and suggest the most suitable way for you. If you are not satisfied with our shipping fee, you can also choose to cancel your order or send a pre-paid box to collect your package.
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Thanks a lot for your understanding!
OUR PRIVACY POLICY
All About Information Security
Desirable Madam value our customers privacy. We will never sell, rent or loan any identifiable information (such as mail address, email address, phone numbers, etc.) about our customers to anyone. We will not solicit you by phone or mail. The information provided to us is used responsibly and held with the utmost care and security, and will not be used in ways you have not consented.